Frequently Asked Questions
Product Information:
What materials are your t-shirts and hoodies made from?
Our t-shirts and hoodies are crafted from premium, comfortable fabrics such as soft-touch cotton and cozy fleece blends. Specific material compositions are detailed on each product page.
Do you provide a size guide?
Yes, a comprehensive size guide is available on each product page, below the size selection. Please consult these measurements to ensure the best fit for your choice of garment.
Are the designs exclusive to Detroit Riot Club?
Indeed. All designs and graphics are original creations for Detroit Riot Club, offering you unique style to maneuver the streets in.
What are the recommended care instructions for Detroit Riot Club apparel?
To maintain garment quality, wash inside out with cold water and air dry avoiding direct light to preserve color.
Is the print quality durable and resistant to fading?
We utilize advanced printing techniques to ensure lasting vibrancy and resilience. Following the recommended care guidelines will maintain the integrity of the design.
Ordering & Shipping:
What methods of payment do you accept?
We accept major credit cards (Visa, Mastercard, American Express, Discover) and digital methods such as PayPal, Apple Pay, After Pay, and Google Pay, ensuring a seamless payment process.
What are the shipping costs associated with my order?
Shipping costs are calculated based on the destination and the weight of your selection. Available options and charges are displayed at checkout. Orders totaling over $150.00 within the USA qualify for complimentary shipping.
Do you offer international shipping?
Yes, we proudly ship our collections worldwide. International shipping costs and delivery times are calculated at checkout based on the destination.
What is the estimated processing and delivery time for my uniform?
Each piece is individually prepared, requiring 2-5 business days for processing prior to shipment. Following processing, the delivery timeframe will depend on the selected shipping method and the destination. A tracking number will be provided via email upon dispatch.
Is order tracking available?
Yes, once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to monitor its progress.
Returns & Exchanges:
What is the Detroit Riot Club return and exchange policy?
Given the individualized nature of our preparation process, we do not accept returns or exchanges for reasons such as incorrect size selection, color preference, or general changes of mind. We encourage a careful review of our size guides and product details prior to finalizing your order.
However, should you receive an incorrect, damaged, or mislabeled item, please contact our customer support team within 30 days of receipt with photographic evidence, and we will be pleased to arrange a resolution. Please consult our comprehensive Returns & Refunds Policy Page for complete details.
About the Brand:
What is the meaning behind "Life's A Riot, Riot In Style"?
"Life's A Riot, Riot In Style" is our core belief. Life itself is an extended, often chaotic, but ultimately defining experience – a continuous "riot." Detroit Riot Club provides the uniform for navigating this riot with confidence and individual style, expressing your unique identity amidst the fray.
Is Detroit Riot Club a local brand based in Detroit?
Yes, our brand's creative vision and identity are deeply inspired by the spirit of Detroit. We meticulously craft our collections with the city's energy at heart.
How can I stay informed about new uniform drops and promotions?
To receive the latest updates, we recommend subscribing to our email on our website and following us on our official Instagram account @detroitriotclub for the latest news.
Account & Wishlist:
What are the benefits of creating a customer account?
Establishing an account allows you to expedite future purchases with saved shipping details, review your order history, curate a personal wishlist of desired items, and receive exclusive brand communications.
How do I add items to my wishlist?
On each product page, you will find an "Add to Favorites" or similar button. Selecting this will add the item to your personal wishlist for convenient access.
Contact Us:
How can I get in touch with customer support?
Our customer support team can be reached via email at info@detroitriotclub.com. We are committed to responding to all inquiries within 24-48 business hours.